Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Prime Research Marketing website and services. By accessing our website, engaging our services, or otherwise indicating your acceptance, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Who We Are

Prime Research Marketing ("we," "us," "our," or "the Agency") provides social media management, content creation, brand strategy, performance SEO, paid acquisition, and related marketing services to clients ("you," "your," or "Client").

2. Use of Our Website

When using our website, you agree that you will not:

• Use the site for any unlawful purpose or in violation of any applicable regulation.
• Attempt to gain unauthorized access to our systems, servers, or networks.
• Interfere with or disrupt the operation of the website or its underlying infrastructure.
• Copy, scrape, or reproduce site content without our prior written consent.
• Submit false, misleading, or fraudulent information through any form on the site.

3. Services & Engagements

Specific marketing services, deliverables, timelines, and fees are outlined in a separate proposal, statement of work, or signed agreement between Prime Research Marketing and the Client ("Engagement"). Where these Terms conflict with a signed Engagement, the Engagement controls.

• Service scope, timelines, and pricing are estimates unless explicitly guaranteed in writing.
• Marketing results (traffic, leads, conversions, rankings, ROI) depend on factors outside our control and are never guaranteed.
• We may use subcontractors or freelance specialists to deliver services, while remaining responsible for the quality of work delivered.

4. Fees & Payment

Fees, payment schedules, and billing terms are set out in your Engagement. Unless otherwise agreed, invoices are due within 15 days of the invoice date. Late payments may result in a pause of services and may accrue interest at the maximum rate permitted by law. Any third-party costs (ad spend, licensing fees, stock assets, software subscriptions) are billed separately or passed through at cost unless stated otherwise.

5. Intellectual Property

• Our materials. The Prime Research Marketing name, logo, website design, and proprietary frameworks remain our intellectual property at all times.
• Client deliverables. Upon full payment, final approved deliverables created specifically for your Engagement (e.g. content, creative assets, campaign copy) are licensed or assigned to you as specified in your Engagement.
• Portfolio use. We may showcase completed work, case studies, and results in our portfolio and marketing materials unless you request otherwise in writing.
• Third-party assets. Stock photography, fonts, plugins, or licensed software used in deliverables remain subject to their original licensing terms.

6. Client Responsibilities

To help us deliver effective work, you agree to:

• Provide timely feedback, approvals, brand assets, and access needed to perform the services.
• Ensure any content, trademarks, or materials you provide us do not infringe on third-party rights.
• Maintain accurate account access credentials for any platforms we manage on your behalf.

7. Confidentiality

Both parties agree to keep confidential any non-public business, strategic, or financial information shared during the course of the Engagement, and to use it solely for the purpose of fulfilling that Engagement.

8. Termination

Either party may terminate an active Engagement in accordance with the notice period specified in that Engagement. Upon termination, the Client remains responsible for payment of fees for work completed and costs already incurred up to the termination date. Sections relating to intellectual property, confidentiality, and limitation of liability survive termination.

9. Disclaimers

Our website and services are provided "as is" and "as available." While we work diligently to deliver high-quality marketing services, we do not warrant that results will meet your expectations, that our website will be uninterrupted or error-free, or that any marketing platform, algorithm, or third-party channel will perform in a particular way.

10. Limitation of Liability

To the fullest extent permitted by law, Prime Research Marketing shall not be liable for any indirect, incidental, special, or consequential damages, or for lost profits or lost business opportunities, arising from your use of our website or services. Our total liability for any claim arising from an Engagement shall not exceed the fees paid to us for that Engagement in the three months preceding the claim.

11. Indemnification

You agree to indemnify and hold Prime Research Marketing harmless from any claims, damages, or expenses arising from your breach of these Terms, your violation of applicable law, or content and materials you provide us for use in your campaigns.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Prime Research Marketing is registered to do business, without regard to conflict-of-law principles.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or for legal and operational reasons. The "Last updated" date at the top of this page indicates when the Terms were last revised. Continued use of our website or services after changes take effect constitutes acceptance of the updated Terms.

14. Contact Us

If you have questions about these Terms, please reach out: